CRM, automation and practical AI for Portsmouth businesses
Practical systems that help local businesses win back time and follow up properly.
Wyngo builds simple CRM, automation and AI-enabled workflows for construction, trades and growing local teams — without the jargon or unnecessary software.
Bring one problem. Leave with one prioritised quick win and no obligation.
A lower-risk first step
Clear expectations before anything is built.
Portsmouth-based
Local discovery and the option to meet in person.
Written scope
Clear inclusions, exclusions, timescale and price before work begins.
Existing tools first
Built around the tools your team already uses where they are fit for purpose.
Measured result
A baseline and success measure agreed before anything is built.
Pilots & results
Our first pilot is live. We will publish what it did — good or bad.
Wyngo is new. Rather than borrow someone else's statistics, we are running a first pilot with a Portsmouth salon and will publish the real before-and-after once there is enough data to be honest about it.
Pilot in progress — status reviewed
Before
Bookings by phone, diary on paper
- Enquiries arrive by phone, Instagram and walk-in
- Availability lives in a paper diary at the desk
- No-shows chased manually, when there is time
What we are building
One booking system, one enquiry inbox
- A new website with online booking
- Agreed enquiry channels connected in one place
- Automatic confirmations and reminders
What we will measure
Agreed with the client before we start
- Enquiries received versus enquiries answered
- No-show rate before and after reminders
- Hours per week spent on booking admin
No result will be published without the baseline, measurement period and calculation used. There are no results to report yet.
Sound familiar?
The work may be there. The hours are not.
These are four common problems local owners tell us about. If more than one is true for you, there may be a straightforward first fix.
Enquiries that go missing
A call comes in while you are on site. A form lands in a shared inbox nobody owns. By the time anyone answers, the customer has already booked someone else.
Quotes that never get chased
You send the quote and then it goes quiet. Chasing it is somebody's job in theory, but in practice it depends on who remembers, and some are never followed up at all.
Admin that eats your evenings
Invoices, job sheets, certificates and confirmation emails — all typed out again from scratch after the working day has already finished.
Information scattered everywhere
Half of it is in a spreadsheet, some in WhatsApp, the rest in somebody's head. No one view of who asked for what, or what happens next.
What we build
Practical systems built around the way your business already works.
We map your current process first, build around the tools your team already knows, and start with one useful improvement rather than a wholesale technology change.
Lead Capture & Follow-up
The enquiry channels agreed in the scope feed one place, with clear ownership and follow-up reminders.
What's included
- Channels connected where the available tools and permissions support it
- Automatic assignment to the right person
- Agreed reminders for unanswered enquiries
- A record of the agreed actions and changes
Best forMissed opportunities and slow response.
- Finished deliverable
- A shared enquiry queue with agreed routing, ownership, reminders and an audit trail.
- Delivery range
- Confirmed after discovery and recorded in the written scope.
- What we need from you
- Access to the included enquiry channels and one person to test the process.
- Main exclusions
- Channels or systems that do not provide the required access or permissions.
- Investment
- A fixed quote after the free review and written scope.
CRM & Pipeline Systems
One simple view of the agreed contacts, enquiries, quotes and jobs — so your team can see what is live and what needs doing next.
What's included
- Contacts, enquiries, quotes and jobs in one place
- A clear next action against every record
- Agreed spreadsheet data cleaned and migrated
- Simple reporting you will actually look at
Best forSpreadsheets, paper notes and inconsistent follow-up.
- Finished deliverable
- A configured CRM with the agreed records, stages, ownership rules and reporting views.
- Delivery range
- Confirmed after the data and current process have been reviewed.
- What we need from you
- Access to current records, a decision-maker for workflow questions and time for testing.
- Main exclusions
- Unagreed data cleansing, unsupported systems and ongoing data entry after handover.
- Investment
- A fixed quote after the free review and written scope.
Quote & Admin Automation
Approved documents generate automatically from agreed templates and information your team has already entered.
What's included
- Quotes, invoices and job sheets from your templates
- Automatic chasing at the stages you agree
- Confirmation and reminder emails to customers
- Less repeated copying between the systems in scope
Best forEvening admin and stalled quotes.
- Finished deliverable
- An agreed automation that creates and routes approved documents from existing information.
- Delivery range
- Confirmed after the templates, approval steps and source data have been checked.
- What we need from you
- Approved templates, sample records and someone authorised to sign off the output.
- Main exclusions
- Legal or accounting advice, rewriting unapproved templates and unsupported integrations.
- Investment
- A fixed quote after the free review and written scope.
Websites & Enquiry Assistants
A website that asks the agreed questions up front and routes submitted enquiries according to the rules you set.
What's included
- A clear, fast, mobile-first website
- Forms that collect what you need to quote
- An optional assistant to answer common questions
- Enquiries routed into the agreed destination
Best forWeak lead capture and unclear customer journeys.
- Finished deliverable
- A mobile-first website or enquiry assistant with agreed questions, routing and handover.
- Delivery range
- Confirmed after the content, integrations and approval route are known.
- What we need from you
- Approved content, brand assets, domain access and a person to test each enquiry route.
- Main exclusions
- Unagreed content production, paid advertising and integrations without suitable access.
- Investment
- A fixed quote after the free review and written scope.
Not sure where to start?
Most people are not certain which of these they need, and that is completely normal. We will look at your week and identify the first practical win.
How it works
Four steps, and you can stop after any of them.
Nothing here requires you to commit to a long project up front. The first step costs you a conversation.
- Step 1
We map where time or leads are being lost
We sit with you and walk through a normal week — how enquiries arrive, who touches them and where things stall. No software is bought or changed at this stage.
Your partA conversation and a look at how you work today.
- Step 2
We agree one useful first build
We come back with a written scope: what we will build, what it will do, what it will not do, and what it costs. You decide whether to go ahead.
Your partA decision on the scope, in writing.
- Step 3
We build and test it with your team
We build it, then run it alongside your current process so nothing breaks. Your team tries it on real work and tells us what is wrong before we switch over.
Your partSomeone to test it and be honest about it.
- Step 4
We support it and measure the result
We keep it running and check whether it actually did what we said it would. If it did not, we say so and fix it.
Your partA short review once it has been live a while.
The written scope defines the acceptance criteria, included support period and what would be treated as an additional request.
Built here, for businesses here
We work with businesses we can drive to.
Wyngo is based in Portsmouth and works across South Hampshire. That is a deliberate limit, not a starting position — being able to turn up in person is most of what makes this work.
People
You deal with the people who build the thing. No account manager relaying messages to a team you never meet.
Businesses
Small teams where everyone already does three jobs. We build for how that actually works, not for an org chart.
Portsmouth
We are here. We can come to your unit, your yard or your salon, and we do — that is usually where the real problem becomes obvious.
Working across
- Portsmouth
- Havant
- Fareham
- Gosport
- Waterlooville
- Chichester
Ways to work together
Start small. Carry on only if it was worth it.
Every route below has a written scope before any work begins, so you know what you are getting and what you are not.
Starter pilot
One clearly-scoped fix for the single problem costing you the most time. Small enough to be worth trying, big enough to be worth having.
- One workflow, mapped and rebuilt
- Set up and tested with your team
- A short review of whether it worked
Not a full system replacement, and not a long contract.
Defined scope
Defined build
A fixed scope with a written specification and a fixed price, agreed before anything is built. Designed for work that grows beyond a pilot.
- Written scope, agreed up front
- Fixed price, agreed up front
- Built, tested and handed over properly
- Your team trained on it
Changes outside the agreed scope are quoted separately rather than absorbed quietly.
Ongoing partnership
We keep it running, keep improving it, and work through the rest of the list as your priorities change.
- Ongoing support and monitoring
- Continuous improvement of what we built
- First call on new work as it comes up
Monthly, and you can stop it. No minimum term.
Data promise
Your information, explained properly.
Before anything is built, we explain where information will be stored, who can access it, what third-party tools are involved and how you can export or remove it. The final arrangement is recorded in the written scope and supporting privacy information.
Storage
We explain where the information used by the agreed system will be held.
Access
We agree who can view, change and administer it.
Retention
Review and deletion arrangements are recorded, not left implicit.
Handover
We agree how you can export or remove information and retain usable ownership.
Questions
The things people ask before they get in touch.
If your question is not here, ask it directly — we would rather answer it now than after you have committed to something.
What does it cost?
The first conversation is free and there is no obligation after it. If we then scope a piece of work, you get a fixed price in writing before anything is built — we do not start work on an open-ended day rate and send you the bill afterwards.
Do we have to change the software we already use?
Usually not. We start by building around what your team already knows, because a system nobody uses is worse than the spreadsheet it replaced. If something genuinely needs replacing we will tell you why, and it will be your decision.
What happens to our data?
Before anything is built, we explain where information will be stored, who can access it, which third-party tools are involved and how you can export or remove it. The agreed arrangement is recorded in writing.
How long does it take?
It depends entirely on what we are building, so we will not pretend there is a standard answer. What we will do is give you a realistic timescale as part of the written scope, before you commit — and tell you early if it slips.
What support do we get afterwards?
The written scope states the support period included with the build, the acceptance criteria and what would count as an additional request. Any ongoing support arrangement is agreed separately.
What if you are not the right fit for us?
We will say so. If your problem is better solved by an off-the-shelf product, by hiring someone, or by simply changing how the team works, that is what we will tell you in the free review.
Next step
Request a free 30-minute process review.
No presentation and no obligation. We will ask how enquiries reach you, where the week goes and whether there is one useful improvement worth testing.
Bring one problem. Leave with one prioritised quick win and no obligation.
- Emailhello@wyngo.co.uk
- FormatA focused 30-minute process review
- Based inPortsmouth, working across South Hampshire
- Costs youHalf an hour, with no charge or obligation